Refund policy

Refund & Replacement Policy – Vectored Cases
Last updated: 11/2025

Because every case is made to order, we cannot accept general returns or refunds for non-defective items.

However, we fully stand behind our products and will always make things right if there is an issue.

If your case arrives damaged, defective, or incorrect, contact us within 7 days of delivery.

Email: vectoredcases@gmail.com
Include your order number and photos of the problem.

Once verified, we will send a replacement at no additional cost.

We cannot accept returns or replacements for:

Ordering the wrong phone model
Change of mind
Minor color variations between product images and the final print (normal with on-demand printing)

We do not offer refunds at this time, except in rare cases where a replacement is not possible.

We’re here to help.
Email: vectoredcases@gmail.com